Refund policy

Since all of our products are custom-made to order through our print-on-demand partner, we do not accept returns or exchanges for sizing issues, change of mind, or buyer's remorse.

Damaged or Defective Items Please inspect your order upon reception and contact us immediately at tturnerga@gmail.com if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and arrange a free reprint or refund — no return shipment required.

To report an issue, please email tturnerga@gmail.com within 30 days of delivery with a clear photo of the defective or damaged item.

Non-Returnable Items Because every item is made on demand, we cannot accept returns for:

  • Wrong size or color selected at checkout
  • Change of mind
  • Sale items or gift cards

Refunds If a refund is approved, it will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card company to process it. If more than 15 business days have passed since approval, contact us at tturnerga@gmail.com.

European Union — 14-Day Cooling Off Period If your order is shipping to the EU, you have the right to cancel within 14 days of receipt for any reason. Please contact us at tturnerga@gmail.com to initiate.